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Home > Solutions > Advisory Solutions > KM planning process-level solutions
KM planning process-level solutions
Overview
Departments / Process-level knowledge management solution set up a particular business sector or a business process as a basis, neatens up the knowledge of department / process into systems, designs behaviors improved by knowledge, plans up knowledge portal content and articulates the corresponding IT system requirements. All these serve for the purpose of orienting the specified direction for how to apply the departments/ Process-level knowledge management, and hence constituting solutions to assist the development.
 
Solution structure
Landray department/Process-level knowledge management solutions set KSP (KSP, knowledge strategy planning) model as the core of the solution, starting with analysis of the vision and its BSC goals of a specific sector / business processes, neatening up the corresponding knowledge systems, and underscoring the knowledge of key areas, analyzing their PDC (to which extent has it been mastered, diffused and coded), and then work out the plans of upgrading relevant knowledge management, so as to integrate KSP with the application of knowledge with the department/Process-level management closely to substantially implementing the knowledge management of a department/process-level.
 
Solution features

Carding knowledge systems a business-oriental.
Neatening up the knowledge systems would be approaching from two directions, including realms of knowledge and types of knowledge with a base on the Landray’s mature model of knowledge systems carding, to help the departments establish a matching knowledge system with its requirement of management and selling.

knowledge strategy planning
After neatening up the knowledge into systems and with the clarity of the business sector status quo and the development direction, applying the seven steps of Landray’s mature KSP model to clarify the key indicators (KPI)and areas of knowledge to enterprises, analyzing and identifing key knowledge areas and the PDC, consequently preparing the proposal of upgrading knowledge through a perspective of key knowledge realms so as to ultimately integrate the proposed suggestions of upgrading knowledge and naturally comes into a plan of knowledge upgrading instructive to the knowledge management of each sector.

Typical methods of knowledge management
On the basis of experiences of how to achieve the knowledge management in the best way as Landray accumulating, Landray aims to design specific and fit methods to satisfy particular needs raised by different enterprises, such as: instructive map of processing, instructive map of position, AAR and knowledge communities, ect.

department-/process-oriented strategy of knowledge content
According to department / Process business needs, Combined with knowledge systems carding and KPS mentioned above, Landray approaches to the problem from four dimensions under the instruction of the strategy of knowledge content, including images exhibition, information dissemination, knowledge sharing and task cooperation, help enterprises systematically make the plan for knowledge content management and hence lay the foundation for the future department / process to clarify the carrier and means to apply in the future.

Clarification of the IT systems demand with a departments / process orientation
According to the analysis and outcome of the strategy of department / process knowledge content and combining with the current construction of IT systems inside the enterprises, Landray would help enterprises be aware of the requirements of a supporting IT system that needed by implementing the knowledge management of department/process, serving the purpose of lying grounds for the upcoming application of the IT system project.

departments-/process-Oriented knowledge management mechanism and enterprise culture development
According to characteristics of business in department/process, current situation of management and its knowledge management needs, Landray builds a sustainable PDCA circular mechanism of knowledge management, helps departments / process realize the characteristics of its existing knowledge culture and the cultural elements that need to be introduced in, and hence assists departments / processes in advancing the progress of knowledge management effectively from multiple perspectives including culture development.

 
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